The Philippines has an edge in being the “location of choice” by outsourcing clients as the global contact center industry transforms from operational focus to an experience-first model. This is the highlight of the...

The BPO (Business Process Outsourcing) industry has been incredibly successful in most parts of the world. This has paved the way for more job opportunities to open in various countries. But, call center employees...

How to relax on days off? remember what it was like to be a carefree child on a summer day? Catching lighting bugs. Riding bikes. Exploring creeks. Popping tar bubbles with your toes. Selling...

It’s the time of the year once again! The special time of year when candy canes become an acceptable food group, a carol is something you sing (not the distant aunt you never see)...

(Because you can do (way) better than white elephant gifts and cookies in the break room.) It’s that time of year again at the office! Holiday lights, pies in the break room, end of year...