Christmas Movies To Watch On Days Off Part 2 – It’s officially the holiday season and we can finally start blasting our favorite holiday tunes, drinking hot cocoa every night, and dressing head to toe in...

Your office Christmas party is a great official event to dress up for. But it’s not always easy to decide on what to wear and how formal you’re supposed to be. You don’t want...

These Christmas party games for adults will make sure that your next holiday party or office party has a lot of holiday cheer. It truly won’t be a party that your guests will be...

Customer service books – Love reading books? Looking for a Christmas present to give or to receive on kriskringle or exchange gifts? Then you are on the right article, we have collected 5 best...

BPO industry -Business Process Outsourcing is now considered as the center of the Philippine economy due to its contribution for the past decade. It fuels the growth of the Philippine economy not only by generating...

Bpo tips: There might be a time in your life that you find yourself working in a bpo. This type of work often isn’t fun. It can be hectic. It’s very regimented. Every time...

Rapport building is an essential communication skill that can impact the outcome of any conversation. The end result of any communication is always better when the interaction takes place smoothly than when it is...

As more and more companies rely heavily on a sales force of call center agents and customers are becoming more informed and adept consumers, call center agents who engage in adaptive selling are critical...

Call center agents are on the front lines of customer service, entrusted with the demanding task of pleasing and appeasing customers. With a myriad number of situations that may arise in a customer service...

MANILA, Philippines – Indian Prime Minister Narendra Modi on Monday, November 13, likened the Philippines to India and hailed it as a powerhouse in the services sector. “The Philippines is a services powerhouse just...