How to be near to perfect customer service representative- The key to keeping your customers happy is making sure they speak with a good customer service representative. The success of the business greatly relies on its manpower which also includes the exceptional service offered by the personnel to their consumers. In running a business, company…
Night shift work is common in the call center industry. It has also been associated with a list of health problems including mood and sleep disorders and increased risk of obesity, heart disease, and diabetes. For a night shift agent working in a 24/7 call center, adapting to a new sleep schedule and staying awake…
Tips to stay positive while working in A call center- It’s no secret that customer service jobs are often associated with negativity. Dealing with customer complaints, negative feedback and frustration on a day-to-day basis can be a pretty stressful experience. You’ve probably heard that negativity tends to spread like wildfire. Once you let negative thoughts…
Tips On How To Save Money For Call Center Agents- Although call center agents have relatively high-paying jobs, their lifestyle often eats away at their money. Efren Ll. Cruz, a personal finance adviser, said that call center agents can spend all of their income in a short period of time, partly because they deal with…
New Year’s Resolution For Call Center Agents- A new year marks new beginning. Every year, people from across the world make some spirited resolutions on New Year. So, we have researched possible resolutions for a call center agent to apply this year. Below are Top 5 Tips that we can share with our Team and…
7 Healthy Christmas Desserts You Can Serve And Share- There’s nothing better than spending a cold winter day inside by the fire, whipping up delicious holiday treats for your friends and family. But all those baked goods you indulge in during the month of December can take a toll on your waistline; according to recent research from Cornell…
9 Tips to avoid feeling sleepless at work – Yes, this happens to us all. Our eyes get heavy, we begin to nod off, then startle awake, seemingly, just in the nick of time. While this is common, it can be costly, and can be avoided. We’re going to ensure you have the the right…
How To Be A Successful BPO Sales Agent- The cost of selling is escalating and time is ever in short supply to make face-to-face sales calls. But stiff competition requires that sales professionals keep notching up their sales goals every quarter and every year. The secret is not something very unfathomable. It lies with the…
Cebu City is no longer just a call center haven. It’s maturing into higher value services. The boom in business process outsourcing (BPO) has actually shown a changed trend with non-voice services leading the way, according to services leading the way, according to an investment official. “There are more non-voice processes done here now,” said…
How To Enjoy Working On Christmas Day- Do you know what you are going to do during Christmas? Probably hanging around the Christmas tree, opening presents, and relaxing with your family, right? But what if you have to work on that day? How would you spend holiday in your office? Worst you might be the only…