Roxas City will be home to Performance Consulting Group (PCG) Inc’s third ePerformax Contact Center and BPO company in the country. The center will be built in Roxas City’s newly PEZA-accredited IT park, Pueblo de Panay TechnoPark. It will be operational by December 2017.
“We are honored and excited to have ePerformax become one of our flagship businesses at the Pueblo de Panay TechnoPark, which is also the first Philippine Economic Zone Authority registered IT park on Northern Panay Island,” said Jose Nery Ong, president and CEO of Pueblo de Panay Inc.
This is the first contact center to invest in the 7.4-hectare TechnoPark. ePerformax will occupy three floors of a five-floor building. The building will be aptly named as “ePerformax Center”. Each floor will offer 300 seats with three different shifts which it makes it up to 2,700 BPO agents alone. Teresa Hartsaw, president and CEO of ePerformax Contact Center & BPO, said that this just the initial plan. They are targeting to employ 5,000 people in the long run. This is scheduled to be completed on October 2017.
Hartsaw also explained that this particular center will be catering to a new business travel company called Upside.com as a back-office support.
“We are honored and excited to have ePerformax become one of our flagship businesses at the Pueblo de Panay TechnoPark, which is also the first Philippine Economic Zone Authority registered IT park on Northern Panay Island,” said Jose Nery Ong, president and CEO of Pueblo de Panay Inc.
Out of all the locations in the Philippines, Roxas City was chosen because of its “dedicated and passionate ICT” council as said by Mike Tanner, ePerformax Roxas City General Manager.
“Everything is so organized here and the ICT council really know what they wanted,” Tanner said when asked why they chose Roxas City among all the Next Wave Cities. “It is private-driven. When you get so much government involvement, things get hard.”
Pueblo de Panay Technopark is the first Philippine Economic Zone Authority (PEZA) Special Economic Zone (ECOZONE) accredited IT center in Northern Panay. According to an article by Manila Bulletin, Roxas City has recently been declared by the Information Technology and Business Process Association of the Philippines (IBPAP) as one of the “Emerging Location for IT-BPM Investments in the Philippines 2015-2016.”
Sources:
http://www.mb.com.ph/first-peza-accredited-it-park-in-northern-panay-inaugurated/
http://www.businessmirror.com.ph/2016/08/31/eperformax-opens-3rd-contact-center-in-roxas-city/
Photo: Roxas City by Night by keithcabillon
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