Megaworld confirmed the upcoming operations of its new tenant-partner in its existing township project in Lapu-Lapu City, Cebu. The first-time BPO locator to Cebu is Concentrix which is said to start operations by the second half of this year at Mactown Newtown Township development. This was according to Megaworld Senior Vice President Jericho P. Go in a media briefing held at Movenpick Hotel on Mactan, Cebu as reported by BusinessMirror.
“Megaworld officially welcomes Concentrix—another first-time BPO [business-process outsourcing] locator to Cebu, set to start operations by the second half of this year at our very own The Mactown Newtown Township development… As a company space developer and lessor of office space, we highly value every opportunity of expansion that we offer our partners like Concentrix. Their entry to Cebu brightens the BPO industry in Central Visayas. We are happy and proud they have again chosen another member of our township as their home,”
~Jericho P. Go
Concentrix is the fourth BPO firm to open in Megaworld’s urban-township development.
According to David Brooks, Concentrix Philippine Country leader, the company chose Cebu for its expansion outside Metro Manila to take advantage of the talent pool available in the city. Furthermore, he says that Concentrix will have 450 seats to 500 jobs by the end of the year.
The office will occupy about 2,600 square meters of space on the second floor of Tower 3 of 8 Newtown Boulevard.
Concentrix is a recognized leader in providing innovative services and technology to accelerate high-value interactions at every stage of your customer’s lifecycle. The company first started its Philippine operations in Metro Manila in 2007 employing 20,000 workers, the second largest operations after India, which is employing 28,000 workers. The company is present in 25 countries with 70,000 total number of employees globally.
Just recently, Concentrix was awarded by Gartner Inc. with their exemplary performance in the BPO market. According to a report by GlobeNewswire, Concentrix was recognized as a Visionary in its Februrary 2016 Magic Quadrant for Life Insurance Policy Administrations Systems in North America. Out of the 15 vendors profiled in the report, Concentrix was one of only a few platforms providing a comprehensive solution for individual, group life and annuity lines of business. Concentrix feels its Visionary status highlights its ability to drive the future direction of the evolving insurance marketplace and add strategic, high-value impact to its clients. The Magic Quadrant report can help CIOs’ evaluations of vendors’ range of solutions, system functionality and line of business capability.
Megaworld’s expansion in Cebu is one of the primary reasons why Cebu City remains to be the top BPO hub in the Philippines next to Metro Manila. As development in Mactan Newtown, more BPO firms are encouraged to come to the city and take advantage of what it can offer in the line of the BPO industry. Read about why Cebu is considered the perfect location for your BPO firm (Click here).