Lufthansa Service Center To Employ 800 Agents In PH 

Photo From:
Photo From:

Germany’s Lufthansa carrier group kept on wagering on the Philippines as it opened Friday an outsourcing unit in Alabang, Muntinlupa City.

The organization, called Lufthansa Services Philippines, would make around 440 employments by mid-2018.

These would fundamentally be experienced “specialists” giving administrations in the ranges of monetary and income bookkeeping, HR and acquisition, and client benefit for Lufthansa travelers.

“Manila is now an attractive business location due to its excellent academic educational system, communication infrastructure and extensive business know-how in the service industry,” Kay Kratky, a member of the German Airlines Board and CEO of Austrian Airlines, said.

Photo From:
Photo From:

“Lufthansa Group is strengthening its footprint in Southeast Asia and particularly in the Philippines,” he added.

Astrid Hartmann, who heads Lufhansa Global Business Services, said the Philippines pushed out their underlying decision, India, as a result of the nation’s abnormal state of training, English dialect capability and aggressive cost-structure.

She said the Alabang office could without much of a stretch handle up to 800 representatives should they choose to extend later on.

Lufthansa Services Philippines is a wander between Lufhansa Global Business Services and Lufhansa InTouch.

Sharmini Krishnan, overseeing chief of Lufthansa Service Philippines, said 250 experts were required by LGBS, fundamentally for money related and bookkeeping administrations. Another 190 advisors would be tapped under Lufhansa InTouch. They will give administrations and different carriers inside the gathering in ranges like ticket rebooking, reserving a spot and process things request.

Photo From:
Photo From:

Once the Service Center is built to its full potential, most services will be provided on a 24-hour, 365-day a year basis, the company said.

“We are also looking into providing comprehensive accounting services and other business process scope in the future by recruiting highly skilled consultants catering to different demographics,” Krishnan said.

In total, The Group flies to 301 destinations in Europe.




Leave a Reply

Your email address will not be published. Required fields are marked *

We have observed over the years of operating our own call center in the Philippines that many of our successful clients wanted to be very hands-on in managing their campaigns.Know more about our company and visit

Contact us: