According to an article by Website Design entitled, “Common Outsourcing Mistakes”, here are a few points to consider to improve your own outbound business.
Focus on Cost
Cost is a huge issue in every business. It’s important to manage cost properly in order to make sure that the business maintains operation. But in every business, it’s always a smart call to hire experts to help you in your business needs. In this case, you should be prepared to risk an amount for payouts. The choice between hiring a full-time employee and contractor is also important. You should always consider that although the hourly cost of a contractor might seem higher but later on, you’ll realize that the expense is less than hiring the same expert full-time.
Outsource locally and abroad
Outsourcing doesn’t only mean hiring people abroad although it might be the common perception nowadays. However, you can always choose to outsource projects locally or to other developed countries. As long as you hire the best people that you can afford for a job you need.
Don’t expect a One-Stop-Shop
Most business owners’ expectation in outsourcing is to hire one person and have everything done. However, the reality is that it’s very rare to hire just one contractor and have the job done in the most efficient and effective way. The chance for a better job done is to hire more thinking heads to reach the project’s optimum results.
Get Prepared First
Being an employer, you should also be prepared for any question or concerns that your contractor would ask. It’s important to have developed systems and procedures so that the instructions are clear to understand.
Know What You Want
I think this goes without saying. How can you expect for someone to do a job for you when you, yourself, don’t have a clear goal for a specific project or campaign.
Outsource the right things
Outsource only the support work of your project. It’s important that you keep the main things to yourself, your highly trained employees or experts to work on it. Hiring people online can be tricky so it’s important to make sure that the main things are handled by people you trust or those who know the business well.
Communication is always the key. Nowadays, technology can be used to help in project management like Basecamp.com and/or Dropbox.com to communicate with your contractors.
Trust is built brick by brick. Working with a new contractor should always start small. Evaluation is important to gauge the ability of a contractor and for you to better decide whether to hire a new one or continue working with the previous.
Focus On Deliverables
After every transaction with a contractor, the focus should be on the deliverables. Contractors should focus on results, not on your process.
Outsourcing has a lot of benefits. It can surely boost your business if planned and executed properly. With these points, planning would be a lot easier.