Amid several more contentious labor negotiations, international BPO company  AT&T and its biggest union announced they had settled terms early for a unit that covers 20,000 workers in the south. The Communications Workers of...

Health Care BPO/KPO Named As BPO Organization Of The Year? The company is the proud recipient of awards in four categories underlining its position as a Great Place to Work Bangalore, Karnataka, India., February...

India And Philippines BPO Seeks Closer Ties This Year? The Federation of Indian Chambers of Commerce (Philippines) Inc. (FICCI) is seeking closer economic cooperation between Manila and New Delhi, its president Rex Daryanani has...

Global Bpo Qualfon announced today that in 2016 roughly 12,000 employees volunteered 39,011 hours of service to support 162 charitable organizations and non-profit agencies. The community service contributions benefited schools, churches, children’s homes, animal...

Indecomm Global Services, a provider of mortgage technology, training and outsourcing services, announced that its income calculation and analysis platform, IncomeGenius, is now available through Ellie Mae’s Encompass all-in-one mortgage management solution. The integration...

American customer service software firm Zendesk has opened a new office and Customer Experience Hub in Manila that will serve its growing customer base in the Asia-Pacific region. Michael Svane, founder and CEO of...

Global BPO Services Provider To Create Additional 600 Full-Time Jobs? Southern hospitality when it comes to customer support convinced Alorica, a global call- and customer-service company, to expand a second significant time in High...

Philippines outsourcing firms remains as the top-employment sector in the country, accounting for 38% of the country’s total workforce, according to data released by JobStreet.com. The study further revealed that the high salary in...

WGroup has been named one of The World’s Best Outsourcing Advisors for 2017 as ranked by IAOP (International Association of Outsourcing Professionals). Each year, IAOP employs a rigorous scoring methodology to distinguish the top...

BPO location in Laguna PH received certification from PEZA? Garden Plaza, a retail-commercial development by DDC Land within the developer’s Sta. Rosa Garden Villas township in Sta. Rosa, Laguna, has received Philippine Economic Zone...