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Davao: Mega Harbour, BPO Complex Soon!

Davao Coastline and Port Development Project (P39-billion), once acknowledged, can serve as the stage for the city’s ascent as a provincial monetary capital of worldwide extents. Administrator Reghis M. Romero II, of port engineer...

Visa Incorporated : Newest Hub In PH

Visa Inc. has opened another business outsourcing (BPO) center at the Mall of Asia in Pasay City, handpicking the Philippines as one of its 24/7 administration bases on the world. Visa’s Philippine center possesses a...

Effective Communication

Hi my name is…, hey! , how are you? Good morning! Hello..These are just some of the word’s we use to start a conversation or in short communicate, in this article I want to...

First Call Resolution

First call resolution (FCR) is a key performance indicator for evaluating a contact center’s services. An important factor that influences FCR is mapping customers to the most appropriate resources. It can be quite frustrating...

Simple guide to business outsourcing

According to an article by Website Design entitled, “Common Outsourcing Mistakes”, here are a few points to consider to improve your own outbound business. Focus on Cost Cost is a huge issue in every...

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