La Union Province Next BPO Project In PH

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LA UNION property organization RCL Realty and Consulting Services Inc. is in chats with some call center organizations to set up a BPO office in the territory which is sure to profit once foundation extends in the pipeline are finished.

In a meeting a week ago, RCL Realty Chairman and Chief Executive Officer Fausto Liriano told journalists that his organization was in converses with some call places for a BPO extend that might be situated in Poro Point, La Union.

Poro Point is being considered on the grounds that it is licensed by the Philippine Economic Zone Authority (PEZA), he said.

“Actually, one of our clients is already appointing us to represent them and manage their property,” Liriano said.

Having PEZA accreditation or tax exemption status are some of the factors that BPO companies look for in a location outside of Metro Manila, according to Liriano.

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The Poro Point Special Economic Zone is a 236.5-hectare PEZA-accredited manufacturing economic zone in San Fernando, La Union, operated by the Poro Point Management Corporation.

In a separate interview last week, La Union Governor Francisco Emmanuel Ortega III said they expect BPO companies to locate in Poro Point in the coming years.

“There are infrastructures in place in Poro. There’s a building there for a call center. So hopefully they will come in. We just have to continue providing the services,” Ortega said.

“If there’s peace and order in the area, investors will come in,” he added, noting that peace and order is the number one priority of the province.

Liriano said he hopes more property developers in La Union will get their properties accredited by PEZA.

“I’ve recommended that to some of our clients to get PEZA accreditation so that in time, later on, they can also accommodate call centers of BPOs,” Liriano said.

A report by CBRE Philippines said that BPO organizations search for areas outside of the Metro where they can take advantage of the work pool. CBRE noticed that more than 70 percent of BPO occupations today are situated in Metro Manila, which implies around 62 percent of the Metro Manila ability pool has as of now been retained.

“These companies are locating outside Metro Manila where there is more untapped labor and where they have less competition and limited poaching,” CBRE said.

Liriano said La Union has the talent needed to attract BPO companies since there are many colleges in the area.

“It’s sad that a lot of people have to relocate to Baguio, for example, to work for a call center or are going to Manila because majority of the people who graduate here speak very good English. And majority of them are also very well educated,” Liriano said.

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Khenrik Tan, chief executive officer of North Luzon-based developer Wynsland Development Corporation, said the La Union government and educational institutions in the province are keen on supporting the BPO industry.

“Once the BPOs went looking here for properties to develop, the schools here are already willing to have courses specifically for those BPOs,” Tan said.

“What’s really lacking, sad to say, is infrastructure,” Liriano said, although he remains optimistic for the province due to the ongoing construction of the Tarlac-Pangasinan-La Union-Expressway or TPLEx project.

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“But now with the TPLEX, the travel time is getting short and there is an international airport here. It’s not operational [yet]but I believe it’s going to be operational really soon,” Liriano said.

Last month, a new exit on TPLEX along the Binalonan-Dagupan Highway in Barangay Linsangan in Pangasinan was opened. So far, 67.9 kilometers of the 88.85-kilometer expressway from Tarlac City to Rosario, La Union has been completed, according to the Department of Public Works and Highways (DPWH).


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