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We made some videos that can get you acquainted with us and our campaigns – both in business and in life. Stay tuned for more and click that subscribe button!

NEWS

Here are the latest relevant news about telemarketing and the Business Process Outsourcing Industry in the Philippines and around the globe:

AstraQom International Ventures In The Philippines

AstraQom International, the world's largest local business VoIP provider and telecommunications cloud architecture operator, has announced its latest official country launch with the opening...

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Lifestyle

Life is what you make of it. These articles might help you live your life to the fullest.

Business

Do you own a company? Are you planning to start your own business? Read through our wide scope of articles from employees, to marketing, to just about anything under your professional roof.

Newest Appraisal System For Tata Consultancy Services

Tata Consultancy Services (TCS) is rethinking its appraisal system for its 3,70,000 plus employees after scrapping the Bell Curve model. A performance appraisal (PA) which...

Liberty Medical Philippines Celebrates First Anniversary

The BPO industry in the country has gone from a scattering of small firms and satellite offices, to becoming one of the key growth...

How To Lessen Call Abandonment In Call Center

Call Abandonment metric measures the number of callers that hang up or that are disconnected before they can be connected to one of your...

Importance Of Schedule Adherence In A Call Center

Schedule adherence is the degree to which agents stick to their schedules, measured as a percentage. Considering that staffing is the single biggest cost...

BPO Diaries

Short Horror Stories Of Call Center Employees

This is a compilation of terrifying short stories from Buzzfeed community of people working in call center. Some of the anecdote shared here are intense, funny and slightly scary that are not necessarily horror....

Best Vampire Series You Can Watch During Rest Days

If you have the day off today, you could go to the beach, barbecue, go hiking or generally spend a day in the sun. Or you could do what I plan on doing and...
halloween

Candy, Costumes, and Calls: Working on Halloween

Halloween is one of the highlights of a call center's year. Sometimes, it's more fun than Christmas. It's that one time in the year when people go absolutely nuts on their costumes. But that...

Outbounders Community

video

What motivates you to work?

Working in the BPO industry can be quite a challenge. But for many Filipinos, it has become a lifestyle. Sometimes we might question, how do they do that? Or, what keeps them going? In this episode...
video

Ups and Downs: An Interview with Jonry

Outbounders Community features a young, hardworking Human Resource Personnel at Outbounders Cebu Office, Jonry Daya. He's from Cagayan de Oro and has been with Outbounders for almost 2 years. Each of us has a...